Delivery & Return
Free delivery available on 1000s of products over Ksh 100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Bit Point Solutions offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
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Standard delivery Get it in 0-1 working days |
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Orders over Ksh100: All day delivery. Order anytime: |
FREE |
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Orders under ksh1000: All day delivery. Order anytime: |
ksh300 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 6pm. |
ksh 500 |
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Weekday time slot from 9Am - 5pm. Order by 6pm. |
ksh300 |
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this means that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Bit Point Solutions online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The Refund processing time for the goods is 7 days and will be returned within the terms established by the current legislation

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